There’s a group of small businesses that are small and paranoid.  Or paranoid and small.  But the point is they like two things.  Not having a server and they love POP accounts.  It’s funny because the official stance of the SBS var/vap community is that POP is a four letter word.  POP mail is worse than a four letter word…it’s like the worst swear word you can think of ever…..yet show me many a small business and the Var/vap will say that they cannot get the small business off of POP accounts. 

Either it’s because they are not cautioning them on the security issues of a Port 110/POP connection that passes the username/password in clear text, or the thought they are dependent on the server (get a backup MX record) or it’s not letting them know about Outlook over HTTP but the ugly truth is that there is still a lot of POP in SBSland.  For all it’s lack of robustness, for all it’s “it’s a transition product to full SMTP”, the ugly truth is that there’s still a huge group of folks still transitioning and have been since SBS 4.0.

Then …about being on a server.  There isn’t a week that goes by that someone doesn’t post in about a ‘high availability’ server idea for SBS.  But here’s the thing… if you buy decent server hardware…this isn’t an issue.  Vlad on the mssmallbiz listserve talks about how he sees some folks use a hosted SBS (as his firm does this)…start realizing the power of it and then switch to a real server as they realize they want to have more control.

There are firms that either get technology…or don’t get it and need to be pushed a bit more…..


4 Responses to The ugly truth about small businesses and POP

  1. Richard Gadsden says:

    Of course, not everyone using SBS is an actual small business. It’s a great home server, and home users don’t get static IPs – so full SMTP isn’t an option for the likes of us.

    I use SBS to aggregate a load of different POPmail accounts into one mailbox per person, which is then accessible through OWA, which is superior to any other webmail I’ve seen (yes, even Gmail).

    I know there’s supposed to be a home server product somewhere in 2008, but SBS is out now.

  2. Amy says:

    You can should SMTP. Unfortunately some of our small business accounts don’t have static IP addresses either. Rather than give up SMTP we use to overcome the limitations of the dynamic IP and it’s a free service.

  3. Roger Heim says:

    Re: Unless your ISP’s TOS specifically disallows use of DDNS services.

  4. Abhi says:

    You could always use RollerNet