915343 – Buffer Overrun error may occur when CRM 3.0 is installed on Microsoft Small Business Server 2003
Okay so the hotfix I was attempting to call for last night… I got today… and while I’m not running CRM 3.0.. I wanted to see if the patch was available via the “call PSS/CSS, hit the button for hotfixes and get it sent to you for free” and sure ’nuff…. it was.
So if you are a CRM’er running on SBS and you’ve seen this issue about a “buffer overrun” on your system, know that this is not a ‘regression tested patch’ and ensure you have a backup and try it in a test network first..but you can call the ITPro support number and get this hotfix…I call US (800) 936-4900 but call whatever number is appropriate for your area. Furthermore due to the “after hours IT Pro” support having a business after hours 24/7 world wide feature now, you “should” be able to get hotfixes 24/7.. I say “Should” because Mariette is supposed to be able but none of us could find the appropriate number for her to call in the Netherlands that would give her the hotfix….
..and we spotted this hotfix by an answer posted to Kathy’s question about BufferOverrun in the Managed Partner newsgroups… SEE why we say you need to be a MS Partner if you are selling SBS boxes?
The buffer overrun is happening with CRM 3.0 on Server 2003 boxes also, not just SBS 2003. But as of yet it doesn’t seem MS has released any fix. Or the hotfix works for both? It would be nice if MS would clarify or better still DEAL WITH THE PROBLEM IN A FORTHRIGHT MANNER!
I’m writing this in OCTOBER and still my CRM server pukes multiple times daily.