Small Business Susan

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TOP SUPPORT ISSUES

NEW & UPDATED KB ARTICLES

NEW & TOP DOWNLOADS

TOP SUPPORT ISSUES

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Issue Description:

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Default file location GPO does not work in Word 2007

Cause:

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We MUST use trailing “\” for Word 2007 such as “Z:\” “F:\Templates\”

Resolution:

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Make sure the default file location ended with “\” in group policy.

 NEW & UPDATED KB ARTICLES

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957022 Cumulative update package for August 2008 for the 2007 Office suite
Service Pack 1
http://support.microsoft.com/default.aspx?scid=kb;EN-US;957022

954038  MS08-051: Description of the security update for the PowerPoint 2007 converter: August 12, 2008

http://support.microsoft.com/default.aspx?scid=kb;EN-US;954038

951596  MS08-043: Description of the security update for the Compatibility Pack for the 2007 Office system: August 12, 2008

http://support.microsoft.com/default.aspx?scid=kb;EN-US;951596

NEW & TOP DOWNLOADS

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Office Protocol Documentation

http://www.microsoft.com/downloads/info.aspx?na=22&p=1&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=&u=%2fdownloads%2fdetails.aspx%3fFamilyID%3de7a23d42-0835-440f-9400-badfe9672b21%26DisplayLang%3den

Microsoft Office File Formats Documentation

http://www.microsoft.com/downloads/info.aspx?na=22&p=16&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=&u=%2fdownloads%2fdetails.aspx%3fFamilyID%3d33071438-110d-4845-9430-92775eacbee7%26DisplayLang%3den

Microsoft Office 2008 for Mac 12.1.2 Update

http://www.microsoft.com/downloads/info.aspx?na=22&p=21&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=&u=%2fdownloads%2fdetails.aspx%3fFamilyID%3d9515c70d-be80-4ade-856a-ea542f7d84e1%26DisplayLang%3den

Security Update for the 2007 Microsoft Office System (KB951596)

http://www.microsoft.com/downloads/info.aspx?na=22&p=25&SrcDisplayLang=en&SrcCategoryId=&SrcFamilyId=&u=%2fdownloads%2fdetails.aspx%3fFamilyID%3d7afdae9b-9c74-4af7-9844-0e54221ea3b9%26DisplayLang%3den