Turn on the new year with your Zune

On December 31, 2008, in news, by


Early this morning we were alerted by our customers that there was a widespread issue affecting our 2006 model Zune 30GB devices (a large number of which are still actively being used).  The technical team jumped on the problem immediately and isolated the issue: a bug in the internal clock driver related to the way the device handles a leap year.  The issue should be resolved over the next 24 hours as the time change moves to January 1, 2009.   We expect the internal clock on the Zune 30GB devices will automatically reset tomorrow (noon, GMT). By tomorrow you should allow the battery to fully run out of power before the unit can restart successfully then simply ensure that your device is recharged, then turn it back on.  If you’re a Zune Pass subscriber, you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device

I’m not even going to ask what it means if you are traveling and don’t have access to the PC where your Zune normally syncs.


One Response to Turn on the new year with your Zune

  1. Cliff Galiher says:

    You can ask. It didn’t mean anything. My zune 30 came back just fine when I plugged it into the car charger this morning and 90% of the zune pass content I tested played normally without syncing. The stuff that didn’t play just…didn’t. This is normal behavior that my zune always does when I forget to sync and some content expires. Now that I’m home, I just synced and the rest of that content appears to be fine. So, in my book, this was an inconvenience (and a horrible PR incident), but mostly a non-issue.