So tonight I kinda blew up my Outlook.. or rather newsgator did and then I needed to take off cached mode so I could dump the ost file and rebuild it.

“Unable to open Outlook window” and it immediately closes. 

No prob, go into the control panel, find the mail icon and ….


…. uh… K.. L.. M.. N.. oh YEAH that’s right, Office is a 32 bit platform so anything that is 32 bit only isn’t in your 64bit control panel it’s in your 32bit control panel..

Click on view 32bit control panel… (mind you yes it’s kinda dumb that all these years MS has been touting that we’re in a 64bit world, yet Office 2007 is not.  Supposely the next version will be.)


And there’s the 32bit apps, including the Mail profile button.

To get my Outlook working again, I had to not only take off cached mode, but totally blow the profile off the registry like so..

  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate one of the following registry keys, as appropriate for the version of Microsoft Windows that you are using:
    HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem
  3. Delete the Profiles key under the Windows Messaging (Subsystem) key.

    To do this, right-click Profiles, and then click Delete. Click Yes to confirm the deletion.

  4. Exit Registry Editor, and then restart Outlook.

Once I did that then it would allow me to relaunch Outlook and rebuild the ost file.


One Response to So on a 64bit system.. where is that mail icon?

  1. Rosewood says:

    For those of us that use Outlook has our default mail client and thus have it appear on the top of our Start Menu, right clicking on that icon and choosing properties does the same thing.

    (An icon pinned to the start menu won’t do the same thing)