Today’s post is courtesy of Kevin Royalty (better known as the Home Server in businesses MVP) discussing how he sets the DNS scavenging values in SBS 2003 and SBS 2008 to ensure that there are no issues with RWW.

In SBS 2003 and 2008, if your users encounter issues using Remote Web Workplace, it is usually due to stale DNS entries causing you issues.  To fix this, you could go read this blog post and try to figure it out yourself, or you can take our SBS Best Practice recommendation below.

First, you need to go to the DNS Console under Administrative Tools.  Right-click your server name (the sample server below is called “Server 2003” don’t let that throw you off – this is indeed an SBS 2008 server) and select “Set Scavenging/Aging for all Zones”.  You should see the screen below, but you’ll notice the checkbox is missing and the intervals are 7 days.  You can change it to match the server below.

Now, you need to right-click the “server” again and select “properties”.  Click the “advanced” tab and you’ll see the screenshot below.  Notice yours has automatic scavenging not set.  Please set it to match below.

We’re almost done!  One more thing you need to do is go into the DHCP console, and bring up the properties of your IPv4 scope and hit the DNS tab.  Make your settings match the screenshot below.


Now, if you go back to the DNS console, and right-click the server name and select “scavenge stale resource records” your users issue with connecting to their computers from remote are most likely resolved, or if you are fresh building your SBS 2008 server, will most likely not happen as a result of stale resource records.


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