Huh.  Obviously I haven’t cleaned up my mailbox profile.  In poking around the remote wipe capabilities of Exchange 2007 (and Exchange 2010) where you don’t need to install any other software or mobile web app (unlike SBS 2003) I found that I still had my old phone tied to my mailbox.

  1. Open the Exchange Management Console.

  2. Under Recipient Configuration, select Mailbox.

  3. Select the user from the Mailbox window.

  4. In the action pane, click Manage mobile device, or right-click the user’s mailbox, and then click Manage mobile device.

  5. Select the mobile device from which you want to clear all data.

  6. In the Actions section, click Clear.

  7. Click Clear again.

  1. Open Outlook Web Access.

  2. Log on to the device owner’s mailbox.

  3. Click Options.

  4. In the Navigation pane, select Mobile Devices.

  5. Select the ID of the device that you want to wipe and remove from the list.

  6. Click Wipe all data from device.

  7. Click OK.

  8. Click Remove Device from List.


2 Responses to Do you know you can remotely wipe phones from Exchange?

  1. Dean says:

    Then when you realize that you accidentally picked your bosses phone you frantically try to remember the steps and desperately select Cancel Remote Wipe Request.

  2. Harvey J says:

    A couple of things to be aware of:
    1. For wiping phones of fired employees, don’t disable their accounts in AD until after you wipe their phones:

    2. MS literature says: “Remote wipe clears all data from your phone. Use remote wipe if your phone is stolen, or as a way to transfer a phone to another employee.”
    I did an experiment by initiating wipe from SBS2k8 OWA account and on my Palm Pre it:
    • Wiped all e-mail accounts (Exchange, IMAP, POP)
    • Wiped all photos and videos
    • Wiped all applications, settings and related data.
    I basically was left with a new factory-default phone!