Symptoms are:  RPC Endpoint Mapper service terminates unexpectedly as wells as the RPC Service. When these services stop, the server then reboots about 20 minutes later.

If you see these please install:

Remote procedure call service crashes on a computer that is running Windows Server 2003 SP2, Windows Vista, Windows Server 2008, Windows 7 or Windows Server 2008 R2;en-US;2401588

Svchost.exe process that has the WMI service crashes in Windows Server 2008 R2 or in Windows 7;EN-US;982293  (which is included in SP1 so if you’ve already installed that you won’t need it)

Now before you say, “Susan those are hotfixes, why should I be throwing hotfixes on a production server.”  To me they are no different than the security patches you install every month.  “But Susan, they are tested”.  Well, I guess I’m the jaded patchaholic that just knows and trusts in my backup system.

a.  They can be removed.

b.  Patches are merely a dry run for your issues in your network.  If you can handle rolling back a patch (uninstall, image backup, etc) you can handle anything.


2 Responses to RPC Endpoint Mapper service terminates unexpectedly

  1. Dean says:

    It’s amazing how most peoples idea of troubleshooting is throwing pasta at the server to see if it sticks. Does anyone ever run a Netdiag or DCdiag or any troubleshooting utility anymore ?

    Your going to hit me over the head again but I still think those technical forums are a very bad idea. They lead others to follow the pasta throwing and soon everyones in the crapper. I also have a theory that it leads to servers that didn’t have a problem to have one because people browse the postings and start applying “fixes” to thier servers because they think they are being proactive.

    Forums were ok in the old days when they were confined to home computers. If you wanted to throw pasta at your home machine who cares.

  2. Jack says:

    Good Stuff Susan. I have done 5 SBS11 this year & this thing raised its ugly head for the 1st time today. Once again, Ms. Diva,

    You Da Man!!!!