Configure Exchange 2013 external URLs
Estimated time to complete: 10 to 15 minutes
There are several settings that you need to configure on the Exchange 2013 virtual directories, which include Outlook Anywhere, Exchange ActiveSync, Exchange Web Services, Offline Address Book (OAB), Outlook Web App, the Exchange admin center, and the availability service.
Learn more at: Virtual Directory Management
- Enter your user name and password in Domain\user name and Password, and then click Sign in.
- Go to Servers > Servers, select the name of the Internet-facing Exchange 2013 Client Access server and then click Edit
.
- Click Outlook Anywhere.
- In the Specify the external hostname field, specify the externally accessible FQDN of the Client Access server. For example, mail.contoso.com.
- While you’re here, let’s also set the internally accessible FQDN of the Client Access server. In the Specify the internal hostname field, insert the FQDN you used in the previous step. For example, mail.contoso.com.
- Click Save.
I think we change that internal domain name to match the external one?
If this is wrong I’ll clarify in a new post and edit this one.
Hit save and you’ll get a warning which is okay
- Go to Servers > Virtual directories and then click Configure external access domain
.
- After you’ve added all the Client Access servers you want to configure, click OK.
- In Enter the domain name you will use with your external Client Access servers, type the external domain you want to apply. For example, mail.contoso.com. Click Save.
-
Note:
Some organizations make the Outlook Web App FQDN unique to protect users against changes to underlying server FQDN changes. Many organizations use owa.contoso.com for their Outlook Web App FQDN instead of mail.contoso.com. If you want to configure a unique Outlook Web App FQDN, do the following after you completed the previous step. This checklist assumes you have configured a unique Outlook Web App FQDN. - In Select server, choose your Exchange 2013 Client Access server.
- Select owa (Default Web Site) and click Edit
.
- In External URL, type https://, then the unique Outlook Web App FQDN you want to use, and then append /owa. For example, https://owa.contoso.com/owa.
- Click Save.
- Select ecp (Default Web Site) and click Edit
.
- In External URL, type https://, then the same Outlook Web App FQDN that you specified in the previous step, and then append /ecp. For example, https://owa.contoso.com/ecp.
- Click Save.
- Click Save.
To verify that you have successfully configured the external URL on the Client Access server virtual directories, do the following:
- In the EAC, go to Servers > Virtual directories.
- In the Select server field, select the Internet-facing Exchange 2013 Client Access server.
- Select a virtual directory and then, in the virtual directory details pane, verify that the External URL field is populated with the correct FQDN and service as shown below:
-
-
Virtual directory External URL value Autodiscover
No external URL displayed
ECP
https://owa.contoso.com/ecp
EWS
https://mail.contoso.com/EWS/Exchange.asmx
Microsoft-Server-ActiveSync
https://mail.contoso.com/Microsoft-Server-ActiveSync
OAB
https://mail.contoso.com/OAB
OWA
https://owa.contoso.com/owa
PowerShell
http://mail.contoso.com/PowerShell
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