Troubleshooting a Spooler Crash

I ran into an interesting issue this evening where the Spooler service on a customer’s print server was crashing constantly immediately after logging an event about unpublishing a specific printer. Since this was a Windows 2000 machine, troubleshooting this was a bit more involved than usual on 2003. In general, you troubleshoot these issues by collecting a dump at the time of the process crash with adplus. Adplus is a VBScript available in the Debugging Tools for Windows package. To start, you’ll need the PID of the Spooler process – you can get this from Task Manager. Look for spoolsv.exe, … Continue reading Troubleshooting a Spooler Crash