Exchange Databases Fail to Mount with 0x97E

If you run into a scenario where your Exchange databases are failing to mount with either of these errors, first reference this Technet article. Assuming that doesn’t apply then manually start the System Attendant (MSExchangeSA) service on the machine which is failing. After doing that try mounting the databases (or bringing your clustered mailbox server online with Start-ClusteredMailboxServer). Bottom line I spent hours trying to figure out why Exchange wasn’t succeeding in creating the mailboxes it needs for each store before I decided to randomly try this.

Log Name: Application
Source: MSExchangeIS
Date: 6/6/2009 7:48:43 PM
Event ID: 9519
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: FooExchange.domain.com
Description: Error 0x97e starting database "SG01\MB10SG01MS01" on the Microsoft Exchange Information Store.

Log Name: Application
Source: MSExchangeIS
Date: 6/6/2009 7:48:43 PM
Event ID: 9546
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: FooExchange.domain.com
Description: Failed to create the Event Registration Mailbox for Database SG01\MB10SG01MS01. Error – 0x97e.

 

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