General – Troubleshooting Playback
Error’s C00D0BC2/C00D0BC4 or The requested audio codec is not installed on this system can have a few different solutions depending on exactly what you are playing or try to play in Windows Media Player.
AVI Files – Troubleshooting Playback
If you are not completely sure about what video codec’s are or do I would suggest installing ffdshow (Download ffdshow-20050630.exe) (Project Homepage). This is a simple DirectShow filter (also called a codec or decoder) that will decode (allow you to play) DivX, XviD, 3ivX, and more.
AVI Files – Getting the Specific Codec You Need
Please follow the steps below to find and download the specific video codec you need to enable Windows Media Player to play your AVI files.
- Download the GSpot Codec Tool
- Install the program
- Open it. Select File | Open and select your AVI file
- Look for the FourCC code for the file’s Video Codec
- Visit the FourCC website and find out who develops that codec
- You can now go to that developers website to download your codec. You can also visit the Codec section of wmplugins.
- Note: Do not download anything labeled as a “Codec Pack” or from the links at the top of the FourCC website. This will help you stay out of trouble when playing your files.
More AVI Playback Help: Guide To AVI Playback In Windows Media Player
MPEG or MPG Files – Troubleshooting Playback
Reinstalling DirectX will overwrite quartz.dll and re-register the file in Windows. quartz.dll is the MPEG-1 Decoder that WMP will default to.
Reinstalling your MPEG-2 or DVD decoder would be the next step. Windows Media Player does not include an MPEG-2 decoder. If you can get this error for a few MPEG files, there is a chance they are MPEG-2 video. You can use the Windows XP Video Decoder Checkup Utility to see if you currently have an MPEG-2/DVD decoder installed if you are running Windows XP. From within the program you can then set it was the default MPEG decoder. If you see nothing listed, you would want to reinstall that application in order to reinstall the decoder. WinDVD and PowerDVD are two examples of software that would install MPEG-2 decoders that Windows Media Player can use.
More MPEG Playback Help: Guide To MPEG Playback In Windows Media Player
WMA or WMV – Troubleshooting Playback
Make sure that on Windows 98SE/ME/2000/XP that you have atleast Windows Media Player 9 Series or later installed. If you have WMP9 or later installed and it doesn’t work, reinstall the Codec Installation Package for Windows Media Player. This should reinstall all Windows Media Codec’s on your system. It’s also a good idea to reinstall DirectX just after you install the Windows Media Codec’s.
MP3 Files – Troubleshooting Playback
Go to C:\Windows\System32\l3codeca.acm and rename the file to l3codeca.bak. Then open WMP and go to Help>>Check for Updates. This will re-download the decoder and place a new copy on your system. If that does not do it then go to Start | Run | Type “regsvr32.exe l3codeca.acm”
RM, RMVB, RA, RAM Files – Troubleshooting Playback
MOV – Troubleshooting Playback
Other – If nothing listed helps you most likely would either want to do one or both of the following…
Post in the Windows Media Player Newsgroups with the exact context of your problem. Don’t just say nothing here or on the web helped, that doesn’t tell anyone a single thing to help you. Newsgroups are maintained by Windows Media Player users, not Microsoft. so the seconds step is to…
Contact Microsoft Product Support.
Media Advice Archive
Windows Media Player FAQ