Uncommon Solutions To Uncommon Problems

This post is really just a dump so I can get it off my notepad doc and so I don’t lose them.  These are solutions other people had to errors that are not that common in Windows Media Player.

800703E7 – Problem: WMP would not play any content.  Web content would cycle from Ready to Connecting and back to Ready.

Solution: Run SFC /Scannow.  After that the problem was reported gone.


80070013 – Problem: Secured Digital Storage Card lose the ability to copy or delete your media.

Solutions: a. Use clear tape to prevent the slider from going into “lock” position and you can copy your files.  b. Purchase another card.


MSNBC Video – Problem: Video never starts to play.

Solution: Outlined below.


– Microsoft Windows 98 SE or higher
– Microsoft Internet Explorer 5.5 or higher (not Netscape or Mozilla)
– Broadband: Cable modem or DSL connection
– Microsoft Windows Media player 9.0 or higher (Not Real Player)
– Macromedia Flash 7 or higher
– 600MHZ or faster computer processor
– JavaScript must be enabled in Internet Explorer
– Software that prevents pop-up windows must be disabled
– Firewall must allow ports in such a way that WMP 9.0 works

If you meet all the above system requirements and still you are having difficulties playing MSN Video, then I recommend that you please try the steps given below:

Step 1:

– Ask your network administrator to open port 80 for streaming content.
– Your proxy server may not be set up for streaming content. Please contact your network administrator.

Step 2:

>>> If you are using Internet Explorer, check your browser settings.

1. In Internet Explorer, from the “Tools” menu, select “Internet Options”.
2. Open the “Connections” tab and then click “LAN Settings”.
3. If you are using a proxy server, make sure the name of the server is correct, that the correct port has been selected, and that “Bypass Proxy Server For Local Addresses” has been selected.

If you have access to more than one proxy server, pick a different one, and try to access the site again to see if your proxy server is active.

Clearing Your Computer Cache:

Browsers store temporary files in your computer’s memory and swap files on your hard disk drive. Soon these areas become cluttered and reduce performance. Clearing your computer’s cache often avoids this.

1. From the “Tools” menu, select “Internet Options”.
2. On the “General” tab, under “Temporary Internet Files”, click the “Delete Files” button.
3. Click the “Settings” button and select “Every Visit to the Page”.  To confirm your files have been deleted, click the “View Files” button. If they have not been deleted, select all files and delete them.
4. Under “History”, click the “Clear History” button.

This should be done whenever there is a problem loading a web page or connecting.

>>> To setup security:

1. In Internet Explorer, from the “Tools” menu, open “Internet options”.
2. Open the “Security” tab and set the security level for the Internet Zone to medium or less. If you don’t see these options on
the “Security” tab, click the Default Level first. The security levels should appear.
3. Open the “Privacy” tab and set your preferences to “Medium”, “Low” or “Accept All Cookies”.

>>>To change the HTTP settings:

1. From the “Tools” menu in Internet Explorer, select “Internet Options”.
2. Click on “Advanced tab”.
3. Uncheck the HTTP 1.1 settings.
4. Click “OK”.

Step 3:

>>>To change your Windows Media Player settings:

1. Click start | All programs | Windows Media Player
2. In Windows Media Player click Tools | Options
3. Select the Network tab
4. Make sure all “Streaming Protocols” are checked
5. Under “Streaming Proxy Settings” verify the following settings.
6. You should have at least two protocols: HTTP and MMS
7. Check the following proxy settings:
-HTTP should be configured to “Browser”
-MMS should be configured to “None”
-RTSP should be configured to “None”
8. If no proxy settings are present, we recommend you re-install Windows
Media Player from http://www.microsoft.com/windows

>>>To adjust settings when using a firewall:

1. Start Windows Media Player
2. From the “Tools” menu, click “Options”.
3. Open the “Network” tab.
4. Clear the “UDP” selection and then click “Apply”.
5. Close Windows Media Player to save your changes.


Low Memory – Exit Norton Products.  AOL Issues??


LaunchCast Issues – NIS Problem.

1) In Personal Firewall, I went to Networking and added www.launch.yahoo.com  as a Trusted Site.


 2) In Intrusions Detection in Autoblock added www.launch.yahoo.com.


 3) In Adblocking added the following strings as permitted sites.




In the SBC Pop-up blocker set to Medium then go to Options > Advanced then add following as domains in Allowed pop-ups.





C00D10B0 – Reinstall WMP 9 Twice


800C2EFF Upgrade DRM – Disable Proxy Software


Tag 75http://support.ninthhouse.com/updates/voxware_download.asp


800C2F78 – Add the song to the media library, then try and play.


800703E6 – Invalid access to memory location

“…They said to re-install WMP (which I have done, unsuccessfully) and if that doesn’t work, to recover your system. Apparently this error message means another program is conflicting with WMP”


800703E3 – Uncheck UDP in Network options


RPC Server is unavailable during sync – Portable Media Serial Number service to Auto

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