Microsoft Product Support’s Reporting Tools (MPS Reports) can help you document your systems

I am not sure if you have talked to Microsoft Product Support Services (PSS) lately or not, but they have a really great set of reporting tools available for download:


 


http://www.microsoft.com/downloads/details.aspx?familyid=cebf3c7c-7ca5-408f-88b7-f9c79b7306c0&displaylang=en


 


What is nice, besides that they are all free is that you can use them to document a system, though they are not supported by Microsoft unless you use them for PSS.


 


You get all kinds of things, not just a report or documentation of your system, but very useful troubleshooting tool information. Here is a list of the current areas that you can dive into:








  • Alliance Reports – Overall system reports


  • Clusters – Microsoft Clustering Services


  • Directory Specialty Services – Active Directory


  • Exchange – 5.5, 2000, and 2003


  • Microsoft Data Access Component (MDAC)


  • Networking – Netdiag, Dcdiag, Gpresults, etc.


  • Performance Monitoring – Complete system map


  • SQL Server – 2000 & 2005


  • Software Update Services (SUS)

Do the following from the machine you want to report. After you downloaded the executable, start it. You will be prompted with a license screen.


 


Click Yes to agree to it.


 


The MPS Report Tool will start to run.


You will be asked if you would like to include MSINFO32 information, type Y or N and enter.


A Readme.txt file will then popup.


 


The readme will explain what exactly will be reported. Nothing is ever written to the registry or modified on the machine during this whole process.


 


While running, you may receive errors, this is normal for any given report. It all depends on what is installed and running on the machine at the time you run the MPS Report Tool.


 


When the process is complete, which can take from 5 to 20 minutes, you will see a windows screen with the cabinet file.


 


The path will be C:\WINDOWS\MPSReports\Setup\Reports\Cab. The report will start with the machine name followed by an underscore and MPSReports name. This is your report!


 


It’s just that simple. Now you can expand the cabinet and see the contents or save the file for future use.


 


Lots of text files are in the cabinet, to view them extract them to a directory and view with notepad or wordpad.


 


As you can see you can download different tools to document or troubleshoot various issues. I love this kinda stuff J

4 thoughts on “Microsoft Product Support’s Reporting Tools (MPS Reports) can help you document your systems

  1. I started to use this debigging tool but after I got the cab file I dont know what todo.Kindly help tome solve this.

  2. The above comments state,”Lots of text files are in the cabinet, to view them extract them to a directory and view with notepad or wordpad.”

    Excellent!!! now how about telling the “secret” about how to “expand” the cab file for viewing so we don’t have to google it (oops I mean Bing it).

    KISS

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