Surface Laptop 3’s Spontaneous Cracked Screens?

Posted Posted in Surface

A growing number of customers on Microsoft’s Answers Forum and Reddit are complaining that their nearly new Surface Laptop 3’s have developed spontaneous cracks in the screen. It appears that these devices are all the non Alcantara variety and are Aluminum only. Customers are posting pictures like the one below showing the issue in Microsoft’s […]

Battery depleted Surface won’t charge using Surface Dock

Posted Posted in Surface

Interesting post in Microsoft’s Surface Forum from an Enterprise customer who has 200 Surface Pro 3’s, stating that if the battery goes completely flat, it cannot be charged using the Surface Dock (brick dock). After contacting business support, the response to the customer was” This is as designed“. A Technical summary of the problem from […]

Microsoft Authenticator Gets Account Backup and Recovery

Posted Posted in iPhone, Microsoft

I’ve been a big fan of Microsoft’s two factor authentication (2FA) client since day one and I’m also one of the tester’s. My only concern, as I wrote nearly a year ago in https://blogs.msmvps.com/connectedhome/2017/05/27/multi-factor-authentication-app-backup-and-usage-strategies/ is what might happen if my iPhone was damaged and I needed a quick replacement. That concern is no more! Backup […]