Windows 8.1

Nokia Lumia 2520 Verizon Free Promo Keyboard Orders on Hold

If you bought a Nokia Lumia 2520, you probably sent in your form and MEI info to get the free Power Keyboard cover, just as I did.

I just got a call from the Promo folks, Mike Ramsey from Tic Toc promotions stating that ALL VERIZON KEYBOARDS WERE ON HOLD BECAUSE THEY WON’T WORK WITH THE VERIZON TABLETS. An over the air firmware update is required from Verizon and that date is unknown. All Verizon customers who sent in the offer are supposed to get a $20 gift voucher offer via email today to diffuse the pain.

Mike stated emphatically that the keyboards would not work with the Lumia 2520 Verizon devices without the over the air update.  He stated that the Verizon keyboards should be shipped by end of next month.  More info as I receive it.

nokia

Here is the email they sent:

 

Hi Barbara, 
 
Thanks for your recent purchase of a Nokia Lumia 2520 tablet. I hope you’re having a blast with your new tablet and exploring all it has to offer.
 
I wanted to reach out with an update on the free Nokia Power Keyboard that you registered to receive with this purchase. My team is working hard to get the keyboard out to you just as soon as possible and we expect to ship it to you by the end of February.  
 
I apologize that delivery is taking a little longer than we anticipated — I know you’ve been waiting for your keyboard and I want to personally thank you for your continued patience with this complimentary $20 voucher for use on apps, games, music and more  in the Microsoft store on your Nokia Lumia 2520.
 
CODE: XXXXX-XXXXX-XXXXX-XXXXX
To redeem the code, simply go to the Microsoft Store and enter ‘Your account’.  Once in Your account, go to ‘Redeem Code’ and enter the code above.  Your Microsoft account balance will then be credited. 
 
I also want to thank you for choosing Nokia. We appreciate your business and our distribution team will be in touch with you soon to share your free keyboard shipping confirmation. 
 

Kind regards,
 
          
Matt Rothschild
Head of Nokia North America