Fix for People App crashing in Win 8.1 after latest update

Posted Posted in Windows 8.1

 

Microsoft updated the Mail, Calendar and People App in the Windows Store on June 26. After that update, a number of people, including myself, found that the app would open but then “crash” immediately. It still would be running in the background, but would not display the default screen. I saw this on 4 Windows 8.1 computers. I checked the 2 computers running Windows 8.1 that had not yet been updated with the latest revision of the app and they worked fine. I upgraded to the new App release on one of these two computers, and as expected, the crashing behavior started.

After reading the initial complaints that started appearing in the Microsoft Forums http://answers.microsoft.com/en-us/windows/forum/windows8_1-winapps/windows-store-app-update-breaks-people-app/cd14abd2-1bc5-40d8-9e09-a51c66bfea2a I started digging into this. My hunch, reinforced by my logs and the log from another user, was that something in the social media integration function was  causing the issue.

I found that link to control which social media accounts were linked to my Microsoft ID: https://profile.live.com/cid-27a6342ef735cc0f/Services/?view=manage 

It turns out that the Twitter integration was causing the issue for me. After removing the Twitter integration, the App functions as it should and displays properly.

after removing all social media

 

And yes, the Facebook Connect piece is now deprecated, but that was not causing the crashes.

I’m not 100% convinced that Microsoft has escalated the issue to the team that owns the app.

Fix for Start Menu Not Working on Windows 10 Bld 10130

Posted Posted in Windows 10, Windows 8.1

Screenshot (3) 

I keep trying to get the Start menu on Windows 10 to show what I want and not what Microsoft wants. I turned off the first two entries in Personalization, Start. I especially do NOT want app or content suggestions in my Start menu. I suppose this is yet another bug. But it is most annoying that I can’t get the Start menu to look anything like the Start menu in Windows 8.1 on my tablet. And I LIKE the Start menu on tablets in 8.1. The Windows 10 Start menu was built for Phones and for folks that use Portrait View.

 

If you find that you can no longer get the Start menu to display in 10130, you’ll have to not opt out of what Microsoft wants. At least for now.

Having trouble getting MS support to give you a link to a HOTFIX work around

Posted Posted in Microsoft, Miracast, Surface, Windows 8.1

 

Here’s a trick if you are desperately trying to get your hands on a hotfix from Microsoft that requires you to contact support and are getting a run around. Do this at your own risk. Make sure you need the fix and have created a restore point if things go wrong. I won’t support you and Microsoft won’t support you.

 

You need to know the KB number of the hotfix you need. Find a hotfix (OK, I’ll do it for you) for a different item where the download is available without going through contacting support again. Like http://support.microsoft.com/en-us/kb/2955769 

 find one

Click the Hotfix Download Available button.

 

After selecting that link, an URL will appear in the address bar like https://support.microsoft.com/en-us/hotfix/kbhotfix?kbnum=2955769&kbln=en-us

Copy the URL in the address bar and paste into Notepad.

Replace the KB 2955769 number with the one you are having difficulty getting. So that you have a link like https://support.microsoft.com/en-us/hotfix/kbhotfix?kbnum=XXXXXXXX&kbln=en-us where XXXXXXXX is the KB number you are having trouble getting.

Now you can get your hotfix.

Again, I won’t support you and Microsoft won’t support you, but maybe you can fix your problem without multiple calls to support and incompetent poorly trained support agents.

How Miracast Communicates Over Wifi Networks

Posted Posted in Miracast, Windows 8.1

 

Miracast adapters like the Microsoft Wireless Display Adapter and the Netgear PTV3000, etc. negotiate a connection with the source device. To do this, they broadcast a message that basically announces that they are available for a connection. To do this, the adapter will use one of the three non-overlapping 2.4GHz 802.11 channels (1, 6 and 11) which in essence are the lowest common denominator and would be the most broadly available and used channels. (For this reason, if you are on a device that allows 5GHz only connections and suppresses 2.4 GHz, you cannot connect). Therefore, 2.4GHz is a requirement to negotiate a connection using Miracast.

1. If 2.4GHz is the only frequency supported by your router, then issues might occur due to saturated channels from nearby routers in your environment. You might try changing the channel on your router to see if conditions improve. To see all the Wireless channels nearby, open a cmd prompt and type:

netsh wlan show networks mode=BSSID [press Enter]

2. If you are connected to your router using a 5GHz channel, the Miracast frequency can be negotiated to use 5GHz (but remember, the negotiation initiates over 2.4 GHz).

3. If you are not connected to a WiFi network, the Miracast connection will always be negotiated on 2.4 GHz

A Miracast session creates a virtual, second network on a direct, peer to peer basis between your host computer/device and the target Miracast display/Miracast enabled TV/Miracast adapter. You can see this in the Network and Sharing Center in Windows 8.1 after a connection is successfully made:

 

 

miracast virtual adapter

Jawbone UP24 Firmware Update Doubles Battery Life to Last 14 Days

Posted Posted in Windows 8.1

 

It’s probably not coincidental that on the day Apple is expected to announce details of their health and fitness platform and probably some tie in with the Mayo Clinic, if rumors are to be believed, that the Jawbone folks launched a firmware update that doubles the battery life of their latest generation fitness band, the UP24 from 7 days to 14 days (according to their marketing claims).

The front page on the Jawbone blog simply states:

 14 days

 

You’ll need to head over to https://jawbone.com/up/updater/download/windows (there’s a ink to the Mac updater as well) and grab the updates and run it. It’s wizard based, so just follow the prompts and you’ll see:

 up24.1

 

 up24.2

 

 

When the update is complete, you’ll be prompted to sync (with your iPhone as there is no Windows App) and then to completely charge your UP24.

 

I wish Jawbone would build a Modern Windows UI app (and I’m sure others would like a Windows Phone App. Fitbit has built a Modern UI app, and while it is a Bluetooth Sync protocol, the Fitbit dongle, a small USB thin, is required as it still doesn’t sync natively.