Microsoft has issued recent warnings for social engineering schemes that start with an unexpected phone call.  Cybercriminals attempt to convince people by phone to visit malicious websites or provide confidential information, including credit card accounts. Please avoid these scams as noted below:  

Telephone Scams – Microsoft will not come to your home and fix your PC

QUOTE: Senior attorney for Microsoft’s Digital Crimes Unit (DCU), Richard Boscovich, appeared on Seattle’s NBC news last week to confirm that Microsoft will not cold call you to fix your computer. If you’ve received a call from someone who claims to be from Microsoft and wants to fix your computer, hang up. You can also report these calls to the Federal Trade Commission.

Telephone Scams – Another past warning

QUOTE: Cybercriminals have started calling people on the telephone, claiming to be from Microsoft, and offering to help solve their computer problems. Once cybercriminals have gained a victim’s trust, they can do one or more of the following:

* Trick people into installing malicious software on their computer
* Take control of a victim’s computer remotely and adjust settings in order to leave the computer vulnerable
* Request credit card information so that cybercriminals can bill for the phony services