Below is a recent letter from RSA offering replacement tokens for large customers.  This is to offer assurances from the recent hacking attempt of RSA’s website to discover SecurID internal security controls. So far no compromises have been reported, for this well designed two factor authentication process.  One best practice to prevent any unauthorized access issues is to use at least an 8 digit PIN.

Open Letter to RSA SecurID Customers

QUOTE: On March 17, 2011, RSA publicly disclosed that it had detected a very sophisticated cyber attack on its systems, and that certain information related to the RSA SecurID® product had been extracted. We immediately published best practices and our prioritized remediation steps, and proactively reached out to thousands of customers to help them implement those steps. We remain convinced that customers who implement these steps can be confident in their continued security, and customers in all industries have given us positive feedback on our remediation steps.

Against this backdrop of increasingly frequent attacks, on Thursday, June 2, 2011, we were able to confirm that information taken from RSA in March had been used as an element of an attempted broader attack on Lockheed Martin, a major U.S. government defense contractor. Lockheed Martin has stated that this attack was thwarted.

It is important for customers to understand that the attack on Lockheed Martin does not reflect a new threat or vulnerability in RSA SecurID technology. Indeed, the fact that the only confirmed use to date of the extracted RSA product information involved a major U.S. defense contractor only reinforces our view on the motive of this attacker.

As a result, we are expanding our security remediation program to reinforce customers’ trust in RSA SecurID tokens and in their overall security posture. This program will continue to include the best practices we first detailed to customers in March, and will further expand two offers we feel will help assure our customers’ confidence:

An offer to replace SecurID tokens for customers with concentrated user bases typically focused on protecting intellectual property and corporate networks.

An offer to implement risk-based authentication strategies for consumer-focused customers with a large, dispersed user base, typically focused on protecting web-based financial transactions.