At my local church, our youth have done an awesome job in skits and awareness related to dangers of Internet, social engineering, and telephone scams.  This may be some of best security awareness I’ve seen.  Below are a few ideas shared based on past experience in field of security.  This coming Sunday will be part two of the special series, where our youth present more safety tips designed for all audiences and enacted with skits.    

1. An incoming identifier is a MUST on your phone for land line phones

2. Never answer any unknown calls for a telephone number you have never seen or a call from complete stranger (as you do not know who is on other end) 

3. If you see a series of out-of-state calls, it’s bad guys with automated robo-dialers looking for CELL PHONE #s … when you answer, you won’t hear anything & they may hang up.  Those #s get put on list and volume of calls will increase

4. Never give out any personal or credit card info on phone (unless you initiate call and were planning to purchase something)

5. Even telephone surveys may be dangerous for data mining & identity theft (you truly do not know who is on other end)

6. It is a good discipline to take long breaks and be less available by phone (sharing in context of folks who spend too much time there and carelessness can occur)

7. If someone calling claims to be IRS, Bank, FedEx Microsoft, etc. are demanding you do something – never comply unless you were expecting call in advance (and even then never give out sensitive information or passwords

8. Never let an outsider remotely connect to your PC while on phone, as often they implant spyware or malware

9. “Think before you click” is great axiom to keep in mind for email and websites (same principle applies while on the phone)

10. Be careful in calling back any number left on answering machine, as the long distance rates may be excessive

Additional resources include: