John Maxwell reflects on the need to focus on problems by asking the right questions, which focus on the root cause analysis process

http://www.johnmaxwell.com/blog/youll-never-find-the-right-answers-if-youre-asking-the-wrong-questions

When problem-solving, it’s so easy to fall into the rut of uncreative thinking. We can focus so much on answers and solutions that we lose sight of the question. And if we’re asking the wrong questions, we’ll often end up with the wrong answers.

How creative is your thinking? When faced with a problem, do you immediately turn to the tried-and-true solutions that you’ve always used? Or do you open your mind to new ideas?

A good way to do that is to start asking some right questions, like these:

*   Why must it be done this way?
*   What is the root problem?
*   What are the underlying issues?
*   What does this remind me of?
*   What is the opposite?
*   What metaphor or symbol helps to explain it?
*   Why is it important?
*   What’s the hardest or most expensive way to do it?
*   Who has a different perspective on this?
*   What happens if we don’t do it at all?