The John Maxwell leadership training center shares an excellent article featuring 10 key probing question to assess the mood and progress of employees as they develop in their skills and corporate contributions.  

http://johnmaxwellcompany.com/blog/10-questions-for-performance-management

 

“How do you feel”? No one ever asked that question of employees in previous generations. But in the new year, mood measurement promises to be a hot topic for HR leaders as they try to keep employees fully engaged and productive. Most of us have heard the expression, “People don’t care how much you know until they know how much you care.” In the present-day workplace culture, however, The reality is that people don’t care as much about a company, if they don’t think the company cares about them. That’s why it’s becoming more important for organizations like yours to understand how to handle performance management and assess the mood and emotions of employees.

10 Questions to Ask Employees — Good leaders ask great questions that inspire others to dream more, think more, learn more, do more, and become more. Here are some of the most important questions leaders can ask to gauge how well employees are doing:

1.What Do You Think? This is the question our founder John C. Maxwell most often asks. It’s a simple question used to gather information, confirm a leader’s intuition, assess someone’s judgment or leadership qualities, teach other people how the leader thinks, and reveal how they process decisions. Asking this question elevates everyone’s ability to thrive and empower the leaders to gather essential information that otherwise might not be offered.

2.How Can I Serve You? When a leader asks employees this question, it immediately communicates that the leader values and respects them. A true leader is first a servant. Asking this question forces a leader to remain humble by serving other people. It also provides an opportunity for greater collaboration to occur. It’s the leader’s responsibility to make sure the team members have what they need to succeed and get their work done.

3.What Do I Need to Communicate? A leader asks this question to his team members to try and find out who the people are, what the situation is, what happened before, and how they can connect and help them.

4.Did We Exceed Expectations? a leader can learn if someone feels as if they didn’t deserve what they were promised, and they can also learn where improvements can be made for the future. One of the most important things a leader can do is make sure they and the organization are delivering on what they promised.

5. What Did You Learn? This question helps everyone better understand and connect with the people around them. It should be asked regularly in a team setting because it keeps team members sharp and growing. It prompts the leader and people to evaluate their experiences and make an assessment.

6. Did We Add Value? A leader’s goal should be to add value daily to those around them. This should not just be true at the workplace, but in every area of life for a leader. Adding value to other people provides a firm foundation to achieve success in other areas.

7. What Do I Need to Know? This question alerts leaders to problems and the current climate of the office. It allows team members to give the leader an overview of a situation, provide vital information, and prioritize what they think to be the most important pieces of information.

8. How Do We Make the Most of This Opportunity? A leader must continually think about, and ask others to think about, ways to make their opportunities better. Asking this question helps determine the best ways to maximize opportunities.

9. How Are the Numbers? Knowing the numbers allows a leader to keep a pulse on areas of success and areas for needed improvements. A leader should want to know the numbers–even if he or she won’t like them. Even with a good vision and a good team, an organization will never be successful if they aren’t thinking about the numbers.

10. What Am I Missing? When a leader asks this question, it displays a willingness to learn from others. Two of the fastest ways to connect with another person are to ask questions and to ask for help. Most people are willing to offer their perspective if asked, and they feel valued when they can offer their wisdom and experience.