This excellent article from the IIL blogs shares how positive change start from role models & culture established by the leaders themselves

Rich Sheridan: Change Begins With You

In this interview, Rich Sheridan — founder of Menlo Innovations and author of the new book Chief Joy Officer — shares the trials and tribulations in cultivating and leading a positive work culture in an ever-changing business world. I first met Rich Sheridan when we toured Menlo Innovations as part of a career transformation program I was leading in 2010, called “Shifting Gears.” I was taken with Rich’s passion for his team and their culture at Menlo

I often get to walk through our front door with visitors, hoping to catch their initial reaction. Typically, the first word out of their mouths is “Wow,” because they can feel the human energy of our team. You walk in and hear the noise of work, see people working shoulder-to-shoulder with each other at a shared computer and keyboard. You hear laughter. You’re likely greeted by a Menlo dog or two. You might hear the sound of a baby brought in by a parent that day. The space is bright, colorful and visual. Our most important artifacts are push-pinned to the wall, and draw the attention of our visitors.

Know that change begins with you. You have to become the example to lead a dramatic change. I was taught to be a different kind of leader early in my career. I had to unlearn some things and re-learn others. Ultimately, I found that if I could learn how to bring my authentic self to work and share my joy in the present and my hope for the future, I could set the stage for a very positive and intentional culture. This kind of leadership requires the ability to envision a bright future and to pay attention to the minute details of running the business today.