This IIL article is an excellent Q&A series on “leading with Joy” as you work with employees, customers, vendors, and other stakeholders of the organization.  “Leading with Joy” uses a theme of a positive attitude, acknowledgment of others, and grateful leadership principals.  It is applicable to business, IT, or any other management approach

Rich Sheridan on Leading with Joy

EXAMPLE:   First we define joy … quite clearly. We ask, then answer two simple questions: Who do you serve? What would delight look like for them?  Thus we align our joy with deeply satisfying those we serve. In other words, we don’t make it about us.