When employees are appreciated & affirmed it creates loyalty & motivates employees to work diligently during difficult times.

https://hbr.org/2021/02/a-simple-compliment-can-make-a-big-difference

There is ample evidence that giving someone else a boost, whether giving compliments or expressing gratitude, has a mood-lifting effect and contributes to well-being. But we often hold back, unnecessarily, because we aren’t well calibrated to the actual effects our positive messages have on others. When it comes to deciding whether to express praise or appreciation to another person, doubt often creeps in. We are overly concerned about our ability to convey praise skillfully (“What if my delivery is awkward?”), and our anxiety leaves us feeling overly pessimistic about the effects our messages will have. Sadly, people’s pessimism causes them to refrain from engaging in this behavior that would make everyone better off.