One of the recent requests from a user stated that all his mail without even visiting Inbox went right into … Deleted Items folder. No problem – just find the rule which does that and remove or fix it. Simple as “one, two, three, doesn’t work”. Yep, after I had deleted all the rules the Inbox still lacked the mail. Now what? Moving mailbox to another location? Probably that would help, probably not, but it is not a solution, actually (neither was the workaround we have found). Even Google Almighty wasn’t able to find the solution (I found it later, … Continue reading Where’s mah mail, dude?! (meme edition)
Heads-UP, friends. Even if you have already installed the patches for every Windows Server and every Exchange 2007, there still is more to do. Microsoft has issued Rollup 6 for Exchange 2010 SP1 which contains one more update to your CAS servers which affects DST cancellation. If you still see +3 time zone for Russia and other countries then you need to install it. Here is the Rollup: http://support.microsoft.com/kb/2608646 And here is the KB about problem with CAS Servers: http://support.microsoft.com/kb/2627769 I Hope you’ll get fine through all this stuff =)
I’ve had one more case recently: an employee reported that his outlook wouldn’t search any item for the last three weeks or so. Rebuilding indices didn’t help and moreover he was not using cached outlook mode. Well, while my search seemed to be ok, I needed to reproduce the problem somehow, so I went nuts and removed cached mode too. Bingo! My search results were restricted by the period from the same three-weeks-ago and to the beginning of time. No results from yesterday or last week. Considering the fact that mailboxes, both the employee’s and mine were in the same … Continue reading Do you miss your search results? Kill’em.