Many would have you believe that implementing a CRM system for Sales is about asking process questions like the ones that follow. While you read them think about what your organization is trying to accomplish and what your focus as a company is all about. Bear in mind your major strategies, product niche and the unique competitive position your are trying to build with your company. Now read these questions and ask yourself, does my process reflect my strategy? Do these questions help me implement unique value for our clients in selecting our products because they are a superior fit … Continue reading CRM Sales Process questions that give you part of the answer–But is it enough?
Regrets I was saddened to see Microsoft put EBS on the chopping block. I am writing this post wearing the original Code Name Centro T-shirt as an early founder of the product. I gave a lot of early input in to this great product’s future development starting in 2005-6. The Vision Truth be known, the soon to come V2 was far more like the early advice I gave to the team than V1. And the current strategy might be directly partially my fault given the feedback I gave as recently as two weeks ago at MVP summit on lightening the … Continue reading Essential Business Server – The Product – The Vision