Microsoft Dynamics CRM 2011 New Features Ebook

A couple of my fellow CRM MVPs have created a book for CRM 2011. First I want to congratulate Darren Liu and Jim Wang on their efforts. What I found useful about the book is the approach. They featured a solution and walk readers through the architectural steps of a real world project. Then they match those structures to the features and technologies within CRM. I found it to be a light read which helps to introduce some of the new features of Dynamics CRM 2011. For those of you looking for a project oriented approach, this book is very … Continue reading Microsoft Dynamics CRM 2011 New Features Ebook

CRM: The value of your company equals the value of your relationships

Whether you call it networking, community involvement or social media, today many businesses realize that their market value is based on their relationships with customers. In this video interview Brad Wilson General Manager of Microsoft Dynamics CRM talks about the value emerging trends as companies come to terms with the strategic value of a 360 degree view of their customer relationships. As a customer and a provider of CRM, it is clear to me that managing relationships is by far the most important aspect of our business.   Jeff Loucks Chief Strategic Architect | Winrox | 425-577-7377 IAMCP Canada | … Continue reading CRM: The value of your company equals the value of your relationships

Dynamics CRM 2011 On Premise beat the forecast and released early today.

Its official, this is the properties of CRM version released today at 10:53 AM PST. The full press release can be found here. Download the trial here. You heard it here first. Hold on to your socks ladies and gentlemen, it is going to be a busy year. Jeff Loucks Senior Strategic Architect | Winrox  | 425-577-7377 IAMCP Canada | President | 800-783-6410 IAMCP International | Vice President

CRM 2011 What’s new

The following information is reprinted from one of my favorite blogs. This article is a summary of the available information about the new release of Microsoft Dynamics CRM, which is expected to be the end of 2010 is available and released to beta yesterday. Introduction of the ‘ribbon ‘ Microsoft Dynamics CRM 2011 will be just like the related Microsoft Office application are going to make full use of the so-called ribbon menu such as the following illustration shows. The Ribbon bar will make Microsoft Dynamics CRM even easier. Structure of the form The main screen of an entity … Continue reading CRM 2011 What’s new