When upgrading from TMWF8 to TMWF9, the upgrade crashed. This error came up.
Messaging Security Agent installation failed. Fail to Setup SQL Server 2008 R2 Express Service Pack 2 instance SCANMAIL. Refer to the setup log (%ProgramFiles%\Microsoft SQL Server@\setup Bootstrap\Log) for details.
Setup.exe has stopped working.
We found to continue the install we need to uninstall the old SQL instance for the TMWF8 and then it installed fine.
#1 by Jeremy Brooks on May 5, 2014 - 8:18 pm
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How do you actually uninstall the old sql instance from the exchange server, or do you mean completely room sql?
#2 by mickyj on May 6, 2014 - 10:24 am
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Hello,
In our case the TMWF installed it’s own SQL express instance that could be removed under Add/Remove in control panel. It was installed exclusively for Scanmail. If you have added Scanmail into an existing SQL server instance then you would need to log into that instance using the management tools and delete the databases used by Scanmail. I beleive Trend have a walk through for that in their knowledge base. If I find it, I will link it here.