Oh Dear, just had someone contact us whom has CryptoWall. All their work files are encrypted.

Looks like a staff member opened an attachment through Hotmail.
This Symantec link eludes to a new variant. http://www.symantec.com/security_response/writeup.jsp?docid=2014-061923-2824-99

This particular infection looks different to the previous ones. Still digging through it to figure out what the deal is. We have recovered 99% of their data from backups and Volume Shadow Copy.

Here’s the file placed in various folders on thir server

BD995470B3904425B4FEAE109E797A49

What happened to your files ?
All of your files were protected by a strong encryption with RSA-2048 using CryptoWall.
More information about the encryption keys using RSA-2048 can be found here: http://en.wikipedia.org/wiki/RSA_(cryptosystem)
What does this mean ?
This means that the structure and data within your files have been irrevocably changed, you will not be able to work with them, read them or see them,
it is the same thing as losing them forever, but with our help, you can restore them.
How did this happen ?
Especially for you, on our server was generated the secret key pair RSA-2048 – public and private.
All your files were encrypted with the public key, which has been transferred to your computer via the Internet.
Decrypting of your files is only possible with the help of the private key and decrypt program, which is on our secret server.
What do I do ?
Alas, if you do not take the necessary measures for the specified time then the conditions for obtaining the private key will be changed.
If you really value your data, then we suggest you do not waste valuable time searching for other solutions because they do not exist.
For more specific instructions, please visit your personal home page, there are a few different addresses pointing to your page below:
1.https://kpai7ycr7jxqkilp.enter2tor.com/9R08
2.https://kpai7ycr7jxqkilp.tor2web.org/9R08
3.https://kpai7ycr7jxqkilp.onion.to/9R08

If for some reasons the addresses are not available, follow these steps:
1.Download and install tor-browser: http://www.torproject.org/projects/torbrowser.html.en
2.After a successful installation, run the browser and wait for initialization.
3.Type in the address bar: kpai7ycr7jxqkilp.onion/9R08
4.Follow the instructions on the site.
IMPORTANT INFORMATION:
Your personal page: https://kpai7ycr7jxqkilp.enter2tor.com/9R08
Your personal page (using TOR): kpai7ycr7jxqkilp.onion/9R08
Your personal identification number (if you open the site (or TOR ‘s) directly): 9R08