Archive for category Trend Micro

Trend Micro Worry Free Professional proxy software is not talking with my AD

I am not sure if this is a widely known problem yet. Fresh install of TMWF9 and then the Professional AD sync tools.

I selected my own custom port for Trend to quirey my AD (6443). (It uses an Apache service)

It will not communicate. I ran up a fake IIS server on this port and it works, so my firewall rules are ok.

I ran “Netstat -an” and noted that the Trend service was running on 0.0.0.0 port 6433. I need it on my server IP on port 6443.

I located and edited:

<drive letter>:\Program Files (x86)\Trend Micro\InterScan Web Security as a Service\AuthenticationAgent\Apache-20\conf

I changed the following

Listen 6443

(Which listens on all free IP’s ports)

To the following (Where I have used my server IP)

Listen 10.0.0.2:6443

All fixed.

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Trend Micro Worry Free 9 (TMWF9)

When upgrading from TMWF8 to TMWF9, the upgrade crashed. This error came up.

Messaging Security Agent installation failed. Fail to Setup SQL Server 2008 R2 Express Service Pack 2 instance SCANMAIL. Refer to the setup log (%ProgramFiles%\Microsoft SQL Server@\setup Bootstrap\Log) for details.

Setup.exe has stopped working.

tmwf9

We found to continue the install we need to uninstall the old SQL instance for the TMWF8 and then it installed fine.

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