Time Warner has a busy signal for customer service?

Anyone that uses Time Warner for Internet, Cable, and Digital phone – have you noticed how the service has gone downhill dramatically over the last 6 months?

Time Warner pushed out a digital cable box upgrade yesterday to us, but is continuing to do so for all Time Warner customers in this area.  Its a neat upgrade, and it seemed to work well for us.  However, calling Time Warner today on another matter, their customer service line has a busy signal.  This isn’t a small company we’re talking about here.

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