Is System Center Service Manager a real product?

You’ve heard the rumors, hoped them to be true, but have been left holding an empty bag.  Is System Center Service Manager a real product, developed by real people, in a land that you don’t have to dream about to visit?

Here’s some proposed dates for when you’ll be able to see more of System Center Service Manager:

  • 2008 H2, Beta 1 (early December or end of November, will not include the self-service IT portal)
  • 2009 H1, Beta 2 (summer 2009, will include the self-service IT portal and will also be feature complete)
  • 2009 H2, RC
  • 2010 H1, RTM

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