Want to know about Superflow, the groundbreaking documentation technology pioneered at Microsoft?
Doug is a Senior Technical Writer on the Configuration Manager team, and has worked with the product for 10 years. In this interview, he shows us Superflow, an interactive flowchart that helps you visualize, diagnose and troubleshoot the processes in Configuration Manager.
Currently, Superflow is available for Software Updates Synchronization, and is available here.
Here’s a picture of the entire ConfigMgr documentation team. Doug is the one standing on the right at the top of the photo…
If you don’t use the System Center search gadget for Windows Vista, you may want to think about doing so. Why?
First off, it’s a great little search tool, allowing you to target System Center content on the Microsoft site. But, its also a great way to find stuff on myITforum.com. Right now, if you use the Blogs option in the search tool, you can filter through several areas on myITforum.com, and soon there will be more added.
In case you missed these last week, the stats software indicates that the following are the top myITforum.com downloads from last week. Congrats to Greg, Rick, and Johan! And, thanks to these folks for giving back the community in such a big way!
1. SMS SCCMTroubleShooter – from Greg Ramsey
Use the troubleshooters to help identify problems with clients. visit http://www.myitforum.com/cs2/blogs/gramsey for more information.
Download direct: http://www.myITforum.com/inc/upload/12134sms_sccmtroubleshooters.zip
2. SCCM Right Click Tools – by Rick Houchins
Rick, along with Ken Delikta, is developing a set of right-click tools for the ConfigMgr 2007 admin console.
3. A geek’s guide to Windows XP HAL Replacement – from Johan Arwidmark
Here is an article (step-by-step guide) on how to keep a single image for Windows XP deployment, across HAL types, also known as HAL Replacement. Sample scripts for detecting the HAL type from WinPE and update sysprep.inf with the correct info is provided with this article (provided AS IS).
Download direct: http://www.myITforum.com/inc/arts/11769haldetect_scripts.zip
Like I said before, I love our new stats software. It really allows you to dig deep into the site data to pull out all sorts of interesting things.
So, I found some interesting data tonight that I thought I’d share with you all.
First, here’s the top 30 words used on Search engines that link to items on myITforum.com:
And, here’s the top 25 phrases used in Search engines where myITforum.com turn up in the results. Some of these are pretty funny…
- partition magic for vista
- winpe download
- Partition Magic vista
- biltmore who's who
- download winpe
- robocopy gui
- funny website names
- sccm sp1
- wmi ports
- winpe 2.0 download
- automatic site code discovery was unsuccessful
- resources satech cer Default asp
Microsoft is pushing hard for their own communities. I don’t know if you’re aware of the recent releases surrounding their social bookmarking and the revamped TechCenter sites, but Microsoft is, once again, on the move to build their own communities around their own products.
Recently, they also started inserting community jump-off statements in their downloads.
Here’s one example from a recent download:
Please direct questions and comments related to the DCM feature and the Configuration Packs to the Configuration Manager – Desired Configuration Management community forum on Microsoft TechNet.
Just something to be aware of. It’ll be interesting to see how well Microsoft completes their community mission this time. During our (myITforum.com) 10 years of being a community, others have developed technologies in the community space that Microsoft can either acquire or model themselves after. This current community push sees Microsoft pulling ideas from a lot of different places to provide an overall social aspect to their sites. The definition of the word “community” has become muddled severely over the last couple years due to social networking sites (which is not a definition of community, btw). I hope Microsoft doesn’t take it too far. Community really is a simple thing, though hard for some people to grasp. Adding more and newer types of technology can stretch the limits of what community members are willing to take. Building community means working with people, not coding and working with demographics all day long.
The way Microsoft seems so interested in Facebook, I’d look for their new community direction to take that kind of turn in the future (kind of evident already in the social bookmarking aspect), though I really hope it doesn’t. I don’t want to be Superpoked every time a critical patch is available.
How many different sites does Microsoft have dedicated to video right now? Just off the top of my head I can count six, and I’m sure I’m missing some.
Will this new one pan out? Or, can Microsoft use this site to centralize them all?
BTW: Depending on which category interests you, it looks like each section has its own RSS feed.
For example, here’s the feed for IT Pros:
You can also get an RSS feed based on your search and those videos that fall under a specific tag. For example, here’s the feed for System Center videos:
Of course, this site is in beta—there’s only 3 videos tagged for System Center. myITforum.com TV has 62 tagged with System Center.
System Center page: http://www.myitforum.com/absolutevc/default.aspx?c=13
RSS Feed: http://www.myitforum.com/absolutevc/rss.aspx?c=13
And, 139 total that are related to System Center.
For those not familiar with the wildly popular myITforum.com TV, check it out:
Has anyone noticed that the new System Center logo looks a lot like a tornado?
Bad image for a lot of Mid-Westerners (and me last night as our family spent a good amount of time in our basement) this season, but I’m sure the folks who chose this branding spent a lot of time deciding.
It’d be cool to see the images/logos that they turned down.
So far, it looks like 6-7 days.
I’ve received emails from a couple folks who have submitted tickets to Google about the Gmail receiving issues. After 6-7 days, each person has received this message back:
Thanks for bringing this issue to our attention. We have forwarded the information you provided to the appropriate team for further investigation. We appreciate your patience, and we apologize for any inconvenience this may have caused.
The Google Team”
So, it sounds like even their response to a ticket support request is a form letter, and I bet they have it configured to auto-reply after a period of time to get folks thinking they were actually looking at the problem during the period of no response.
Google is crafty. So’s the devil.