“Redmond, we have a green light on SBS2003 Service Pack 1 Beta”

In scenes reminiscent of the space shuttle launch, the SBS Dev team this morning had their release meeting for the Beta of SBS2003 Service Pack 1.  The managers from the Dev/Test/Program management team and the user education managers Lead program managers were all asked to signify their signoff of the release of this beta as they went around the room responding “Go“ when asked about their specific teams focus areas. Incorporating Windows 2003 Service Pack 1, Exchange 2003 Service Pack 1, various other hotfixes and security patches, this represents the first major release of code for SBS since it’s launch … Continue reading “Redmond, we have a green light on SBS2003 Service Pack 1 Beta”

Honesty with customers counts too!

Yup – honesty counts. I had to talk to a customer last week about a stuff up one of my guys did. SBS2000 server – we could VPN to the server but could not ping anything on the inside of the network, or access resources on the inside of the network. The network appeared to be running. We could not see the issue. Lodged a case with PSS and after 3 weeks – the guy asked us to stop the “Trend Micro Personal Firewall Service”…. CLANG.  A few months back when my guy upgraded the customer from OfficeScan for SBS2000 … Continue reading Honesty with customers counts too!