Cookies and Support People

I’ve got a gripe with support people.  How many times have you been investigating a problem and either told someone to delete there IE cookies or been told to do that yourself?  I find this extremely frustrating as a user that the support people do not know WHICH cookies are related to their particular site.  Surely if I am having a problem with a site www.site1.com then I should be able to delete all the cookies related to just that site – surely the site developers know which cookies they rely on and therefore which ones we need to delete.  … Continue reading Cookies and Support People

New Years Resolutions…

So – we made it into 2006 – another year older and wiser.  My New Years resolutions are varied this year.  I’ve fallen out of reading so many books – I’ve been instead getting online to read just the bits that I need to know rather than all the other stuff that you find in books that you might not need to know right now.  So – I started one of my resolutions a little earlier this year – I’m planning to read 4 books per month – one of which should not be IT related.  I had a break … Continue reading New Years Resolutions…