You’ll recall from earlier posts here, here and here, that Trend are digging into a solution for two separate cases. I received communication from them overnight indicating that after looking at the case numbers that you’ve given me to pass on to them, that they may have a draft workaround / resolution in the next 24 hours. They have identified potential sources for this issue and they hope to have a fuller resolution by next Tuesday. They have asked that you ensure that you check out this KB from them as some of the people are getting similar issues. For our customers however we don’t believe that this KB applies.
I’ve little more information than that at this point, but I wanted to communicate to you that progress was being made.