You know – it just ain’t funny anymore…

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I blogged earlier today (Questions about Australia) about some funny things that people ask about Australia.  Then I had the need to ask Microsoft for a hotfix via the web interface they have.  Here’s the response I got below….

Hello,

Thank you for contacting Microsoft Customer Service.

I understand from your message that you would like to obtain hotfix from Microsoft.

I am unable to locate the hotfix mentioned in KB article 934396 for the product you have specified.

From the information you have provided in your message, I understand that you are located in Australia. There are significant programming differences between North American versions of Microsoft products and those localized for your country.

You will be best assisted by the Microsoft subsidiary that specializes in your version of Microsoft product. You can reach them at 13 20 58 or by visiting: http://www.microsoft.com/worldwide/phone/contact.aspx?country=Australia.

I hope the issue is resolved soon and appreciate your patience in this regard.

Thank you,

Ronald

Microsoft Customer Service Representative

 

Ok – so if that ain’t funny enough…. one of the other SBS MVP’s requested the same hotfix – check out the response that he got.

Hello,

Thank you for contacting Microsoft Customer Service.

I understand that you would like to obtain hotfix from Microsoft.

I am unable to locate the hotfix mentioned in KB article 934396  for the product you have specified. Hence I recommend contacting Microsoft Support Professional.

From the information you have provided in your message, I understand that you are located in Australia. There are significant programming differences between North American versions of Microsoft products and those localized for your country.

You will be best assisted by the Microsoft subsidiary that specializes in your version of  SBS 2003.  You can reach them at  13 20 58  or by visiting:

http://www.microsoft.com/worldwide/phone/contact.aspx?country=Australia

I hope the issue is resolved soon and appreciate your patience in this regard.

Thank you,

Rupali

Microsoft Customer Service Representative

It would be really funny except that THERE IS NOT LOCALISATION FOR AUSTRALIA FOR THIS!!!!!

Category: Rants
Published: 10/02/2008 9:36 PM

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