Trend WFBS 5.0 Errors after installation

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I’ve had a few people mention to me that after they’ve installed the latest Trend Worry Free Business Security 5.0 on their SBS servers that they have had some new errors in their event logs.  I’ve not seen this in the upgrades that I’ve done so I’ve been a little perplexed as to what it is that they are all talking about.  Thanks to Norm Hughes from Quadrant Computers and the Melbourne SBS Group, who has given me the errors he’s seeing and some explanation he got from Trend Micro on the issue.

Here are the error messages from the System Log:

Source: SideBySide

Category: None

Event ID: 34

Description:  Component identity found in manifest does not match the identity of the component requested

Source: SideBySide

Category: None

Event ID: 58

Description: Syntax error in manifest or policy file "C:\smex80temp\Microsoft.VC80.MFCLOC.MANIFEST" on line 5.

Source: SideBySide

Category: None

Event ID: 59

Description: Generate Activation Context failed for C:\smex80temp\MFC80U.DLL. Reference error message: The manifest file contains one or more syntax errors.

Norm says that he got the following response from Trend Micro when questioned.

"The SidebySide issues are not Trend Micro issues but MIcrosoft ones. This is actually an issue with Microsoft Visual C++ 2005 Redistributable Package (x86). For reference, you can also check this via the Web/Google which is http://forums.primopdf.com/showthread.php?t=1146 To fix the issue, kindly download and apply the Microsoft Fix posted at http://www.microsoft.com/downloads/details.aspx?familyid=32BC1BEE-A3F9-4C13-9C99-220B62A191EE&displaylang=en "

Norm also goes on to say that so far he has only seen these errors on SBS 2003 SP1 systems and NOT on systems that have Windows 2003 SP2 applied – that may be why I’ve not seen them because all my servers have SP2 already.  Thanks Norm for the contribution.

Category: TrendMicro
Published: 1/07/2008 6:55 AM

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