The Trial Period For This Product Has Expired.

Even after I put in a good MOSS Enterprise key, did and iisreset, and rebooted. UGH. Why?

Well, it turns out as a final reminder this server once was setup as a basic install, my Central Admin app pool was running as Network Service instead of my farm account. And for some reason Network Service did not have the rights to license the product. Change the app pool, recycle the app pool, and no more error message. UGH

Another new error message because of the Central Admin App Pool being wrong:

An unhandled exception occurred in the user interface.Exception Information: Unable to load DLL ‘Microsoft.Office.Server.Native.dll’: The specified module could not be found. (Exception from HResult: 0x8007007E)

This message occurred when you went to Application Management > Check services enabled in this farm

Hope this helps people when they are searching the web. I couldn’t find any help. S

Shane – SharePoint Consulting

10 Comments so far

  1.   Angelo on February 5th, 2008          Reply

    Thank god you came up with an answer, I was looking for the answer yesterday, when it happen, I tried the rebooting but did not work, I added the proper accounts to the WSS_ADMIN_WPG and WSS_WPG groups to see if that would solve it , but forgot the iisreset, thanks for the info.

  2.   Paul Keijzers(KbWorks) on March 31st, 2009          Reply
  3.   Dharme on November 21st, 2009          Reply

    Thanks, This was helpful.

  4.   yousef on March 29th, 2010          Reply

    thank you very mach . its very useful . and help me.

  5.   Dave Deschere on March 31st, 2010          Reply

    Even with the right service accounts and a valid product key, we still had the error on 1 farm. I ended up needing to run (re-run) the SP2 hotfix on my WFEs and rebooting to make the error go away:

    I’m so honored to comment on the blog of an F.O.T. (Friend of Todd)

  6.   Pallavi on February 16th, 2011          Reply

    Thanks a lot for such a great to the point solution. I was gone blank when I see my applications giving error “Trial Product Expires”.

    Thank you to save me from users complaints.


  7.   lola on March 15th, 2011          Reply

    Did not work for me.
    I solved it by going to:
    http://server name:port number/_admin/Conversion.aspx
    and reenter my key

  8.   Thess marcelo on May 9th, 2011          Reply

    I found this error why I tried to attached a workflow in the Project Task and this is the native workflow of Sharepoint.

  9.   Aditya Reddy on December 22nd, 2012          Reply helped me.

  10.   Suresh Pydi on March 18th, 2013          Reply

    Nice post. Here is one more post explaining the issue..

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