spiderwebwoman …

… step into my parlor

Another e805 update

Filed under: Gadgets,Toshiba e805 — spiderwebwoman at 9:05 am on Saturday, June 12, 2004

I got my e805 back yesterday, charged it up, restored from my SD card backup, and synced it up with Outlook.

I called Toshiba to find out what they’d done this time – they said “we reprogrammed the unit with new software – the OS”. Not Windows Mobile 2003 SE – he said it wasn’t available to them (huh?). He said it was the latest version, with patches, of the original OS that came with the e805 when I bought it. I checked and it says it’s 4.20.1081 (Build 13100). Does this jive with what anyone else is running on their e805?

After a few hours, I took it out of the cradle and went to watch TV. A few hours later, I came back and found it turning itself off and turning itself back on, over and over again. This is the same problem it had last time. I called Toshiba and waited on hold for over an hour – I got the automated answerer, but no one ever picked up the phone. I called again this morning and got a “live person” right away. I told him what was happening – he looked through their records and then said I should call back this afternoon and ask for a supervisor who can/will authorize a replacement. 

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