spiderwebwoman …

… step into my parlor

Is anyone home at VIA NET.WORKS?

Filed under: Miscellaneous — spiderwebwoman at 7:11 pm on Sunday, September 9, 2007

My web site has been down since Friday night, and all my email is bouncing back to the sender. They won’t answer my emails asking for an ETA on a resolution – when I call they are all sorts of apologetic, they tell me that the sysadmins are working on it. Working on what?

48 hours of straight downtime, with no communication to your customers, is inexcusable.

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