spiderwebwoman …

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My Dell PC is booting up with C:\Program Files\Dell open on the desktop

Filed under: Microsoft,MVP Program — spiderwebwoman at 7:38 pm on Thursday, November 15, 2007

Last night, I rebooted my Dell PC twice, once before applying this week’s Microsoft Security Updates, and once after. Both times it booted up with C:\Program Files\Dell open on the desktop. I asked my fellow MVPs how to fix it and Malke Routh referred me to this article: Dell folder opens when logging on to Windows. I followed the instructions, rebooted and it worked. I rebooted again, just to be sure, and it was still working. Thanks, Malke!



2 Comments

135

   Noel S

November 18, 2007 @ 8:50 pm   

I was having the same problem, but I found a solution from Dell. Here’s the link that describes the problem and the resolution –

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&l=en&s=gen&docid=3E47CDE67555482DE040A68F5B286A72&journalid=8496A17A8ED311DC949DEDCB6DDF6FD6&Query=&SystemID=&ServiceTag=&contenttype=-1&os=-1&component=-1&lang=-1&doclang=en&toggle=false

Basically, the Dell Support Center have to be version 2.0.0.07311. If not, you will need to uninstall, then download and reinstall the latest version from Dell.

Hope this helps.

136

   Kathleen Anderson

November 19, 2007 @ 4:31 pm   

I am running Version 2.0.07282 – I will check out your suggestion – thanks!

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