spiderwebwoman …

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HTC DROID DNA – SIM card not detected issue – what fixed it for me

Filed under: Android,Gadgets,HTC Droid DNA,SIM Card not detected,Verizon — spiderwebwoman at 1:03 pm on Monday, February 11, 2013

I’ve been using the HTC DROID DNA since mid-November and today I experienced for the first time the dreaded “SIM Card not detected” issue. Actually, I didn’t know it was a dreaded issue until I Googled for “DROID DNA SIM card not detected”. I found a number of threads in different forums about it. The solutions that worked are listed below, in no particular order:

  1. Reboot the phone.
  2. Go into and then out of Airplane Mode.
  3. Pop the SIM card tray out, remove, clean, and reseat the SIM card and slide the tray back in.
  4. Do a hard reset of the phone.
  5. Go to the nearest Verizon store and get a new SIM card.
  6. Go to the nearest Verizon store and get a replacement phone.

I tried No. 1 and No. 2 a number of times and it didn’t fix the problem, so onto  No. 3. which did work. Here’s a link with instructions on how to insert and remove the SIM Card on the DROID DNA – the most important thing to remember is to turn off the phone before you start!

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