spiderwebwoman …

… step into my parlor

A couple of updates on the HTC DROID DNA "SIM Card not detected" error message

Filed under: Android,HTC,HTC Droid DNA,SIM Card not detected,Verizon — spiderwebwoman at 3:18 pm on Tuesday, January 14, 2014

So it’s been 2 1/2 weeks since I replaced the SIM Card in my DROID DNA, and the “SIM Card not detected” message has not returned. That’s the good great news.

The more interesting news, however, is from a conversation I had with a Verizon Tech Support guy this morning about an unrelated issue. He happens to have an HTC DROID DNA and also had the problem with the SIM card. He told me that the problem is not with the SIM card, it’s the SIM card tray. The SIM card tray is too small and that’s what causes the card to lose it’s connection to the phone.

I did some searching in various forums and found some threads that confirm that’s what Verizon is saying:


https://community.verizonwireless.com/thread/801377 (In this thread, there is a post from TamaraH_VZW where she says: “I also had the same concern with my DNA. It seems to be a hardware issue with the SIM card tray. HTC will replace the tray for you if you call them 866-449-8358.”)


So my takeaway from this is that if you get a new SIM card from Verizon and it doesn’t fix the problem, call HTC at 866-449-8358 and ask them to send you a new SIM card tray.

SIM Card not detected on your HTC DROID DNA? Try getting a new SIM card from Verizon

Filed under: Android,Gadgets,HTC,HTC Droid DNA,Security,SIM Card not detected,Verizon — spiderwebwoman at 9:46 am on Monday, January 6, 2014

Over the last year I’ve gotten the “SIM Card not detected” error message on my HTC DROID DNA a number of times. I would try one or more of the first 3 solutions I found on the Internet which I listed in my post in February 2013. Recently it started happening too often and those solutions did not work for too long.

So I decided to move down the list to item #5: Go to the nearest Verizon store and get a new SIM card. * I did this a week ago today and haven’t had the error message since then. The Verizon rep put in an NFC SE SIM card which adds an additional level of security that other SIM cards don’t have by helping protect your personal information (e.g., credit/debit card numbers, account numbers, access codes, etc.). It’s required to support apps and services, such as the Isis Mobile Wallet.

Here’s hoping this puts an end to the error message and keeps me connected to the Verizon network.


* I made a conscious decision to skip over item #4: Do a hard reset of the phone. It was much quicker to make the drive to my local Verizon store.

Software update available for Verizon HTC DROID DNA – adds support for the TalkBack feature

Filed under: Accessibility,Android,HTC Droid DNA,Verizon — spiderwebwoman at 11:54 am on Friday, October 4, 2013

On the Verizon web site it says: Key device enhancements include: Support for the TalkBack feature has been added – this enhancement makes Internet accessibility easier for the visually impaired. After the update, you should be at Version 2.07.605.1 710RD. During the install, it optimized all the apps on my phone – I’m guessing to take advantage of the features added with TalkBack.

At the Google Play Store, it says: TalkBack is an Accessibility Service that helps blind and vision-impaired users interact with their devices more easily. This application adds spoken, audible, and vibration feedback to your device. It is a system application that was pre-installed on most devices and is updated when the accessibility service is improved.

Verizon HTC DROID DNA getting Android 4.2.2 and Sense 5 "before end of year"

Filed under: Android,HTC,HTC Droid DNA,HTC Sense 5,Verizon — spiderwebwoman at 9:32 am on Tuesday, September 24, 2013

Jason Mackenzie, the President of HTC, has clarified what updates are coming for the DROID DNA, and when. Last night on Twitter, he posted that “Regarding Droid DNA. Update and clarification is that DNA customers will get new Sense experiences (w/ 4.2.2) before end of year.” While I’m happy for the update (I can stop checking for software updates for a while), I’m disappointed that it’s taking so long. But as a long-time developer, I totally understand that no software should be released until it’s ready.


Verizon HTC DROID DNA getting Android 4.2 and Sense 5 "soon" – or not?

Filed under: Android,HTC,HTC Droid DNA,HTC Sense 5,Verizon — spiderwebwoman at 9:06 am on Tuesday, September 17, 2013

Yesterday I blogged about a Verizon KB article that stated a Droid DNA Smartphone Software Update was coming soon. If you click that link today, you get a page that says: “We’re sorry! No resolution is currently published in the knowledgebase. Select device link to go back to the main Devices page.” 

So we are wondering – what’s the story here? Has Verizon reversed course? Or maybe the update’s not coming this month after all? Or maybe somebody just jumped the gun posting it when they did? We’d love to know. And now we are wishing we had grabbed those screenshots we talked about yesterday.

Stay tuned.

HTC DROID DNA getting Android 4.2 and Sense 5 "soon"

Filed under: Android,HTC,HTC Droid DNA,HTC Sense 5,Verizon — spiderwebwoman at 9:27 am on Monday, September 16, 2013
I wasn’t sure this would ever happen, but Verizon has announced that a Droid DNA Smartphone Software Update is coming soon. HTC Sense 5 will be rolled out and the end result will be that the DROID DNA will look more like the HTC One, with improvements to People, Calendar and Gallery, and the addition of BlinkFeed, a new Smart Dialer, and Quick Settings. More details and some screenshots are available on the Verizon web site.

Windows 8.1 RTM, Visual Studio 2013 RC and Windows Server 2012 R2 RTM available for download for MSDN and TechNet subscribers

Filed under: .Net,Microsoft,Visual Studio,Windows 8 Pro — spiderwebwoman at 9:06 am on Tuesday, September 10, 2013

From Steve “Guggs” Guggenheimer’s blog, “Starting today, we will extend availability of our current Windows 8.1, Windows 8.1 Pro and Windows Server 2012 R2 RTM builds to the developer and IT professional communities via MSDN and TechNet subscriptions. The Windows 8.1 RTM Enterprise edition will be available through MSDN and TechNet for businesses later this month. Additionally, today we’re making available the Visual Studio 2013 Release Candidate which you can download here.

For more information of what’s new in Visual Studio 2013 see today’s blog post from S. Somasegar.”

"I’m not going to switch [operating systems] because I don’t want to compromise the way I live my life just to switch to a phone… "

Filed under: Microsoft,Windows Phone 8 — spiderwebwoman at 2:00 pm on Monday, July 29, 2013

Sounds like something I would say, doesn’t it? Ever since I had to give up my Windows Mobile 6.1 phone, I’ve been waiting for Microsoft to add “sync with desktop Outlook” back to their list of Windows Phone apps. So have a lot of other people. But I can’t take credit for the quote – it was Nokia vice president Bryan Biniak. The full quote is: “People rely on applications for their day-to-day life and if you don’t have something which I use in my day-to-day life I’m not going to switch [operating systems] because I don’t want to compromise the way I live my life just to switch to a phone… You can’t sell a phone without the apps, you just can’t.”. He said it in an interview with the International Business Times – Nokia: Microsoft Must Evolve to Make Windows Phone a Success.

I couldn’t have said it better myself. 

Just to be clear, as much as I like my Android phone, I would switch to Windows Phone 8 in a heartbeat if it could sync via USB to my desktop Outlook. 

IE11 Developer Preview for Windows 7 available for download

Filed under: Internet Explorer,Microsoft,Windows 7 — spiderwebwoman at 10:35 am on Thursday, July 25, 2013

IE11 on Windows 7 offers improved performance, faster page load times, new standards support for next generation sites, and completely revised F12 developer tools. Visit the IEBlog to learn more about: 


  • Faster, More Responsive Browsing
  • Leading JavaScript Performance
  • Hardware-Accelerated 3D Web Graphics
  • Professional-Quality Video Experiences on the Web
  • All-new F12 Developer Tools Experience Makes Building Sites Easier
  • The Existing Web Continues to Work – Even Better
  • A Better Web Today, and Ahead


The download links can be found at: http://windows.microsoft.com/en-us/internet-explorer/ie-11-worldwide-languages 

Office 2010 and SharePoint 2010 Service Pack 2 Available for download

Filed under: Microsoft,Microsoft Office,Security,SharePoint — spiderwebwoman at 12:19 pm on Wednesday, July 24, 2013

The SP2 release improves the compatibility of the Office and SharePoint 2010 products with Windows 8, Internet Explorer 10, Office 2013, and SharePoint 2013. It also addresses security, stability, and performance and contains all the Cumulative Updates (CU) and Public Updates (PU) that have released since SP1, starting with the June 2011 CU and July 2011 PU and ending with the April 2013 CU and May 2013 PU. The issues fixed specifically in the service pack are listed in the SP2 changes list.

More information and links for the downloads are at: Microsoft Office Updates – the official blog of the Office Sustained Engineering and Release team.

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