Prashant Joseph who works with Microsoft’s Enterprise Messaging Support sent this to me at the resolution of a call Monday morning.  Great stuff so passing it along.  What I thought was cool is there is also a URL redirector for the ExBPA at www.exbpa.com if you want a quick link to get there.

Notes from Prashant:

1)       ExBPA (Exchange Server Best Practices Analyzer Tool)
–          This is a tool which can help you to generate reports regarding your Exchange server and Organization.
–          This can be installed on either the Exchange server or a client machine.
–          The reports generated by this tool provide information regarding any critical Exchange issue. It also provides a link to some online documentation which provide either information or a solution to the issue.
•         The Exchange Server Best Practices Analyzer Tool can be downloaded from http://www.microsoft.com/downloads/details.aspx?familyid=dbab201f-4bee-4943-ac22-e2ddbd258df3&displaylang=en
2)     ExTRA (Exchange Server Troubleshooting Assistant)

–    The Microsoft Exchange Troubleshooting Assistant can help to determine the cause of performance, mail flow and database mounting issues on computers running Microsoft Exchange Server. The tool automates specialized troubleshooting steps for identified symptoms.
–    This can be installed on either the Exchange server or a client machine.
* The Exchange Server Troubleshooting Assistant can be downloaded from http://www.microsoft.com/downloads/details.aspx?familyid=4BDC1D6B-DE34-4F1C-AEBA-FED1256CAF9A&displaylang=en
3)     Antivirus and Exchange.
•         Antivirus software’s can cause numerous issues on an Exchange server. In order to prevent this there are a few things that need to be taken care of:-
Ø       File level Antivirus software’s.
# In case if we are using a file level Antivirus software then we need to make sure that the right Exclusions have been setup.
# The following folders must be excluded from Virus scanning:-
a)       INETPUB (The default location is C drive)
b)       INETSRV (The default location is C:\WINDOWS\SYSTEM32)
c)       The Exchange database folder.
d)       The Exchange log files folder.
•         The below mentioned KB article talks about Exchange and Antivirus.

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