Office 2003 stops responding when attempting to use save as to a USB drive

Had this happen the other day to a client. When she attempted to use “Save As” to save an updated copy of Word or Excel documents over to her USB drive from her My Documents folder the application would freeze up on her. Thanks to the Microsoft KB article 313937 solution below I removed the mapped drive (that I believe Office was “mapping” for her in the first place without her knowing it) and got her on her way.   http://support.microsoft.com/kb/313937 RESOLUTION To resolve this issue, you must disconnect all network drives that are have any one of the conditions … Continue reading Office 2003 stops responding when attempting to use save as to a USB drive