Exchange 2007 updates week of 10/7/2012 – Exchange down on reboot.

Small Business Server 2008 (Exchange 2007) updates from this past week’s patch Tuesday are causing an interaction that is causing Microsoft Exchange System Attendant and Microsoft Exchange Information Store to not fire up. Hearing that two reboots may get you there. You can also fire them up manually in the Services MMC.

If you see the Microsoft Exchange System Attendant “starting,” then you’ll need to kill the mad.exe process from the Task Manager in order to get the services to start.

Looking for Server 2003 and XP files you can remove / delete from the C drive?

If you have aging Windows XP and Windows Server 2003 machines that have filled up their C: drives, here’s a Microsoft KB with documented safe files you can remove:

KB 956324 – How to reclaim disk space on Windows XP and Windows Server 2003-based computers.

To cut to the chase on which Windows Update files you can delete (there are other directions in the KB as well, but these are what most server admins will be looking for) are below (taken from the KB as of 9/4/2012):

Delete Windows update files

Warning If you delete the folder for each update, the corresponding Windows update cannot be uninstalled. Consider the effect that this will have on the computer before you delete the Windows update files.

To delete Windows update files, follow these steps:

  1. Delete only those %Windir%/$NtUninstallKB number$ folders that were created more than a month ago as backup files for Windows updates. Do not delete those that were created within the last 30 days.
  2. To delete the download cache for Windows updates, delete all the folders in the %Windir%\SoftwareDistribution\download folder that were created more than 10 days ago.
  3. Delete the following log files in the %Windir% folder:
    • kb*.log
    • setup*.log
    • setup*.old
    • setuplog.txt
    • winnt32.log
    • set*.tmp

Delete Windows XP service pack files

Warning If you delete the backup folders for each Windows XP service pack, you will be unable to uninstall Windows XP service packs.

If you delete the folder for the installation files and the cache for the Windows XP service pack, you will be unable to restore corrupted Windows XP service pack files or to install additional Windows XP features that are not installed by default. You may want to keep a copy of these files in another location. For more information about how to keep a copy of these files, click the following article number to view the article in the Microsoft Knowledge Base:


Files and folders are added to your system after service pack is installed

Consider the effect that this will have on your computer before you delete these files.

To delete Windows XP service pack files, follow these steps:

  1. Delete the %Windir%\$NtServicePackUninstall$ folder to delete the backup folders for the Windows XP service packs.
  2. Delete the %Windir%\ServicePackFiles folder to delete installation files and cache folders for the Windows XP service packs.

Windows 8 for Microsoft Partner Action Pack Subscribers

I checked today with the Microsoft Action Pack Regional Service Center for the Unites States on what the availability of Windows 8 will be for US Partners who have current Action Pack subscriptions. We will be getting usage rights for 10 licenses of Windows 8 Professional. Available August 20, 2012.

Also check out release dates here on the Windows Team Blog (thanks to Brandon LeBlanc):

People will be able get Windows 8 starting on October 26th either by upgrading for $39.99 or on a new PC or device. And if you buy an eligible Windows 7 PC today, you will be able to purchase an upgrade to Windows 8 Pro for $14.99 (U.S.) through the Windows Upgrade Offer.

However, we have a number of programs that provides various audiences early access to the Windows 8 RTM code to help prepare for Windows 8 as it enters the marketplace this fall:

  • August 15th: Developers will be able to download the final version of Windows 8 via your MSDN subscriptions.
  • August 15th: IT professionals testing Windows 8 in organizations will be able to access the final version of Windows 8 through your TechNet subscriptions.
  • August 16th: Customers with existing Microsoft Software Assurance for Windows will be able to download Windows 8 Enterprise edition through the Volume License Service Center (VLSC), allowing you to test, pilot and begin adopting Windows 8 Enterprise within your organization.
  • August 16th: Microsoft Partner Network members will have access to Windows 8.
  • August 20th: Microsoft Action Pack Providers (MAPS) receive access to Windows 8.
  • September 1st: Volume License customers without Software Assurance will be able to purchase Windows 8 through Microsoft Volume License Resellers.

Please note: if a program you are in is not mentioned, please be patient as dates for Windows 8 RTM code availability for other programs will be communicated when the information becomes available.

HP & Microsoft Coffee Coaching Session on HP’s Server offerings with SBS 2011

If you are a Microsoft Partner currently working with Windows Small Business Server 2003, SBS 2008, or SBS 2011, be sure to tune in to this Wednesday morning at 8:00 AM PDT, July 18, 2012. Details are below:

During Microsoft WPC 2012 in Toronto, Microsoft announced the release of Windows Server 2012 Essentials edition beta.

On July 18th, 2012 at 8:00 am US Pacific Time join Lucy Ellis (HP) and David Fabritius (Microsoft) for a live webcast that will cover Microsoft Windows Server 2012 Essentials features and benefits, customer scenarios, HP Product portfolio and transition plans.

We’ll do a Q&A session for 20 minutes. We hope you can join us.

Here is the information for the meeting:

Join by Phone
Conference ID: 25291428

HP Gen8 Servers – Where’s the SmartStart media you ask?

Where’s the SmartStart disc? That’s what I was asking myself when unpacking a new HP ML350 G8 destined for one of our client sites.

The answer was found in the Setup Poster PDF on the documentation CD. HP has taken the SmartStart media to a whole new level and now accomplishes the same tasks and more through their new Intelligent Provisioning. To quote from the HP PDF:

Intelligent Provisioning
Several packaging changes have taken place with HP ProLiant Gen8 servers: SmartStart CDs and the Smart
Update Firmware DVD will no longer ship with these new servers. Instead, the deployment capability is
embedded in the server as part of HP iLO Management Engine’s Intelligent Provisioning.
Intelligent Provisioning is an essential single-server deployment tool embedded in HP ProLiant Gen8 servers
that simplifies HP ProLiant server setup, providing a reliable and consistent way to deploy HP ProLiant server
• Intelligent Provisioning assists with the OS installation process by preparing the system for installing
“off-the-shelf” versions of leading operating system software and automatically integrating optimized
HP ProLiant server support software from SPP. SPP is the installation package for operating
system-specific bundles of HP ProLiant optimized drivers, utilities, management agents, and system
• Intelligent Provisioning provides maintenance-related tasks through Perform Maintenance features.
• Intelligent Provisioning provides installation help for Microsoft Windows, Red Hat and SUSE Linux, and
VMware. For specific OS support, see the HP Intelligent Provisioning Release Notes.
For more information on Intelligent Provisioning software, see the HP website (
For more information about Intelligent Provisioning drivers, firmware, and SPP, see the HP website

So, there you have it. Hope this saves you some time digging around for it. I haven’t looked at a setup poster for an HP server for quite some time because of the number of HP servers I’ve dealt with over the years. Outside of the sheet inside the chassis for RAM placement, there isn’t normally a lot that changes… I thought. 🙂

Windows MultiPoint Server 2011 and KB2524478

There is now a version 2 of the hotfix that was originally available under Microsoft KB 2524478 (The network location profile changes from “Domain” to “Public” in Windows 7 or in Windows Server 2008 R2). If you had installed the first version of it as we did on our production WMS Servers, then you’ll want to first uninstall the original Windows6.1-KB2524478-x64 before installing the new Windows6.1-KB2524478-v2-x64 “v2” version of it.

If you are wondering why you should install it in the first place, here’s your answer. Yes. Install it. If you have any Ethernet or RDP/RDS clients using the Windows MultiPoint Server and they are experiencing momentary lapses in their connectivity, then this is why. If you have any of the following versions of Windows, look at applying it as well if you are seeing a yellow “bang” ! on your network connection icon in the system tray, or if you are running Remote Desktop Services in a non-WMS environment, but experiencing the same issues. Applies to:

  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
  • Corey Nachreiner will be presenting at tomorrow’s PSSBS meeting in Bellevue, WA!

    2012 Security Predictions- Corey Nachreiner, Director Security Strategy, CISSP

    2011 proved to be a memorable year for information security. The security analysts at WatchGuard cannot remember a year with such newsworthy security incidents and discoveries as 2011 delivered. With disastrous breaches, like those suffered by Epsilon, RSA, and Sony, to amazingly advanced malware, like TDL-4 and Duqu, 2011 was an unforgettable year for security practitioners – one that we hope to never see the likes of again. 

    Join Corey Nachreiner, Director Security Strategy, CISSP, as he revels the next threats and how you can prepare yourself for 2012!! Corey, once again provides a peak into the future of network and information security with the top 10 areas of concern for 2012. In this year’s predictions, some are new and some are a carryover from 2011. No matter though, they are all very serious. 

    Meeting will be 6 PM Thursday March 15, 2012, at our normal location in Microsoft’s Lincoln Square offices in Bellevue, WA. Pizza and beverages will be sponsored by the Microsoft SBS team thanks to Jim H., so be sure to thank him when you see him at the meeting!

    Our meetings are the third Thursday of the month and are held at Microsoft’s Lincoln Square offices in downtown Bellevue (700 Bellevue Way NE – Lincoln Square, Bellevue, WA 98004).

    Park in the Lincoln Square garage and meet at the elevators on the first floor by 6 PM to head up to the meeting (take a ticket when you enter the garage, but parking will be free for the evening).

    Meeting times are 6:00 PM – 8:30 PM.

    For information about the group, email Steve Banks.  Address is steve @


    New Lower Prices for Office 365

    Microsoft has announced price drops for their Office 365 accounts ranging from 11-24% (and 92% drop in price per GB of SharePoint storage).

    Check out the blog post at

    According to Justin Bowers with Microsoft, key things to know are:

    · This is go forward pricing for new customers.  Customers that are under contract will still pay the same rate that their contract states. Upon renewal, the new rates will go into effect.

    · If a current customer purchases additional seats, the new seats will be subject to the new pricing.

    Actiontec PK5000 inbound VPN and RDP/TS fail

    If your inbound PPTP VPN and Remote Desktop / Terminal Services are failing recently, if you are a Qwest/CenturyLink DSL customer, check the firmware version of your device.

    Model Number: PK5000
    Firmware Version: QAP002-

    According to the conversation I had with CenturyLink support this evening, a recent firmware update (the version listed above) is breaking PPTP VPN, and in my case, also our inbound TS sessions. CenturyLink is currently working with Actiontec to resolve. The workaround in the interim is to replace the Actiontec with a different model, a Zyxel model using the PK5000z model number.

    If you are having trouble, check your DSL modem firmware and then contact CenturyLink support.