Sending Your Surface In For Service

How can you remove your data from a Surface before you send it in for service? If the Surface is running. Erase your data: Swipe in from the right edge of the screen and tap Settings. Tap or click Change PC settings, tap or click Update and recovery, and then tap or click Recovery. Under Remove everything and reinstall Windows, tap or click Get started. Microsoft has a good article: How to prepare your Surface for Service  What happens to the data on my Surface? When you send your Surface to our service center, everything on your Surface is erased. … Continue reading Sending Your Surface In For Service

Surface Dock vs 4K display

To get the full context of this note you’ll need to read Surface Book and a 4K Monitor. First, I really wanted this to work because I like the Surface Dock.  It’s a thoughtfully designed device and unlike its predecessors, it’s not tied to a specific Surface Model. If you’ve got a Surface Pro 3 or later or a Surface Book. this could serve you very well.   Unfortunately I could not get it to work with my 4K TV/Monitor. It worked fine to duplicate the  Surface Book display giving me3000 x 2000 resolution.  But if I wanted to extend … Continue reading Surface Dock vs 4K display

Surface Book and a 4K monitor

With 4K TVs coming down in price I was curious to see if I could use a 4K TV as a monitor with my Surface Book. For this discussion I’m using the UHD-1 definition4K is  3840 x 2160 pixelsThat’s the equivalent of four 1920 x 1080 monitors. Why would anyone want to do this? Well in my case it was because I was already running four 24” monitors with 1920 x 1080 pixel resolution. When I came across a great deal on a 48 inch 4K TV it held the promise to get the equivalent of my four monitors all … Continue reading Surface Book and a 4K monitor

A Note to Our Customers from The Microsoft Surface Team

  A Note to Our Customers from The Microsoft Surface Team Josh_F asked on December 11, 2015 Microsoft Forum Owner Wiki Author Accomplishments Microsoft Forum Owner Wiki Author First, a big thanks to all of our customers for your open and candid feedback on Surface Book and Surface Pro 4. For those of you who’ve had a less-than-perfect experience, we’re sorry for any frustration this has caused. Please know that we’re reading your comments and hearing you loud and clear. Your input is incredibly valuable in helping us address your questions with timely updates and fixes. Since launch, we have … Continue reading A Note to Our Customers from The Microsoft Surface Team

Battery Indicator in the Notifications Area

This is a Windows 10 thing, not a Surface thing I know, but if you’ve got a Surface you watch the Battery Icon. It’s more fun with a Surface Book though. This morning I glanced down at the notifications area to check on the status of the battery. The Battery icon was gone, and so too was the option to customize the hidden icons. If this happens to you, you can click in the Notifications area ^ “Show Hidden Icons” and drag the Battery icon (or any of the others) back to the Notifications area. In this video you can … Continue reading Battery Indicator in the Notifications Area

The Surface Book Has Arrived

And how could you not make this association? First impression – Microsoft has hit the sweet spot! Much though I hate to admit it, I’m a little tired of being hunched over my Surface Pro 3 when I’m in desktop mode, and the Surface Book is just that little bit larger, and it makes a huge difference. In my workflow I absolute must have the ability to use my main device as a tablet for taking notes with a pen, or sketching out ideas, and making mind maps. The Surface Pro 3 did an excellent job of that and I’ve … Continue reading The Surface Book Has Arrived

Microsoft Surface Data Eraser

Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a Surface Pro 3, Surface Pro 2, or Surface Pro device. A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. The USB tool is easy to create by using the provided wizard, the Microsoft Surface Data Eraser Wrapper, and easy to use with a simple graphic interface, no command line needed. Read all about it here: Microsoft Data Eraser

Surface Pro 4 Adapter for Surface Pro 3 Docking Station

I’m a big fan of the Surface Pro 3 Docking Station, but the Surface Pro 4 is a little thinner. You can use the Surface Pro 4 in the older style docking station but it’s not an exact fit. There’s an adapter available for free.  Get it at the Microsoft Store (call ahead to make sure that they have stock), or order it through Send my Surface in for Service The new style Surface Dock is a completely different approach. Much more portable and it works with Surface Pro 3, Surface Pro 4 and Surface Book.     Source:How to … Continue reading Surface Pro 4 Adapter for Surface Pro 3 Docking Station

Surface Book

I finally got my hands on a Surface Book. It’s a work of art and it looks like the device that could actually replace everything else around here. I was hesitant to pre-order it until I could see it first hand, experience detaching the clipboard (tablet portion), holding, standing, walking, writing and doing all the things I do with my Surface devices.  I was concerned that it might be too big, too bulky, too heavy.  It is none of these things. It may just be perfect. If you’re like me you spend a lot of time with your devices, and … Continue reading Surface Book